State Farm® Insurance Agent Crystal Robertson

"Hi Erika, We appreciate you sharing your feedback and are sorry for the frustration you've experienced. Thank you for taking the time to speak with us and giving us the opportunity to resolve your issue. We personally reviewed your account and was able to determine that the policy was still in underwriting and not visible in the system to create a cancel request. As soon as it became visible our team processed your cancellation as promised, so your billing would be correct. We regret that this process took longer than anticipated, and apologize for any inconvenience this has caused. We truly appreciate your business and wish you the best of luck moving forward. Please don't hesitate to give us a call if you have any additional questions or concerns. ~ Crystal "

"Ian thank you so much for your glowing review! You're right Brandi is awesome and I am so happy to hear that your experience was great! Please don't hesitate to give us a call here at Crystal Robertson State Farm for all of your insurance needs. "

"Ms. Howell thank you so much for taking time out of your day to leave a review. Yes Brandi is always being a Good Neighbor and we are excited that your experience was no different. Please feel free to give us a call here at Crystal Robertson State Farm with any questions! ~ Crystal :-)"

"Ms Dallas, Thank you for your glowing review! You're right Chantel is one of the best! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~ Crystal :-)"

"Hi Ms. Archer! Thank you so much for taking the time to leave this glowing review. You are correct Chantel is amazing and we are thankful to have her. I'm so happy we were able to save you money. Please don't hesitate to give us a call here at Crystal Robertson State Farm with any additional questions! ~ Crystal"

"Hi there Mrs. Tittle, Thank you for leaving your feedback. I'm happy we have a chance to speak with you again to discuss. As we were able to confirm. Everything was cancelled as you asked and the issue was systematic. We appreciate you giving our underwriting department the opportunity to resolve the system issue to ensure the cancellation is showing up properly. As promised we will continue to stay in touch until this is fully resolved. ~ Crystal"

"Ms. Lewis, We truly appreciate you taking the time to leave us a 5 star review. Nayla is a breath of fresh air and a wealth of knowledge here at Crystal Robertson State Farm. I am excited to hear we were able to address your concerns. Please give us a call here at Crystal Robertson State Farm with any questions. ~ Crystal :-)"

"Mr. Fletcher, Thank you so much for taking the time to leave this glowing review. You are right Cortez prides himself in creating a experience for our customers and I'm glad to see that shined through during your interaction. Please send your friends and family to Crystal Robertson State Farm for their insurance needs and do not hesitate to contact us with any questions. ~ Crystal :-)"

"Josmine, Thank you so much for sharing your feedback. I'm so happy to hear we were able to make an sometimes scary topic a little less scary:-) Our goal is to simplify for the one who matters most....the customer. Thanks again for trusting us! Please don't hesitate to give us a call here at Crystal Robertson State Farm with any questions! Best~ Crystal"

"Thank you for your 5 star review! Here at Crystal Robertson State Farm we are thrilled to know you had a positive experience with Brandi and you're right she is fantastic! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~ Crystal"

"Darry thank you so much for this glowing review. The fact that you never do reviews makes this even more special and we truly appreciate you taking the time to do so. You right Brandi and the team here @ Crystal Robertson State Farm work extremely hard to make sure our customers are getting the best! Please send your friends and family our way so we can help them too. Thanks again- Crystal 😁"

"Thank you so much for the 5-star review, Jason! We wish we could give you 5-stars too. I agree Emonie is amazing, she is very dedicated to being there for our State Farm family, and it warms our hearts to know your needs were met. If there is anything else we can do for you, please be sure to reach out! - Crystal Robertson State Farm Insurance Agent in Detroit"

"Thank you, Donna, for your kind words! 🌟 We’re thrilled to hear that Emonie was able to assist you with such care and professionalism. Her dedication to helping our customers and sharing valuable information truly makes her an asset to our team. 😊 Our goal is to protect as many families as possible with Life Insurance! If you have any further questions or need assistance, do not hesitate to reach out. We appreciate you taking the time to share your experience! - Crystal"

""Thank you, Clauds! 😊 We're so glad we could help you quickly get the coverage you needed for your vehicle. 🚗 Let us know if you ever need anything else!"-Crystal"

""Thank you, Jam! 🙌 Emonie is truly amazing, and we’re glad she could assist you so thoroughly. We’ll make sure she sees your kind words!"-Crystal"

"Thank you, Reggie, for your kind words and 5-star review! 🌟 We're thrilled to hear you had such a welcoming experience. Emonie truly exemplifies professionalism and kindness, and we're glad she made your visit memorable. 😊 We appreciate your support and look forward to assisting you again! – Crystal :-)"

"Donis thank you fir your glowing review. Here at Crystal Robertson StateFarm we thrive to provide all the education you need to ensure you and your family have maximum coverage. Please feel free to give us a call if we can help with anything else! ~Crystal "

" Thank you Kyle for sharing your experience! We’re thrilled we were able to help you with your life insurance needs and provide the professional and knowledgeable service you deserve. Our team is dedicated to helping customers like you achieve the goal of setting up a legacy for their families, and we’re honored to be part of that process. We appreciate your trust in us and look forward to assisting you in the future! ~Crystal "

"Thank you so much for your kind words, Edwin! We’re glad to hear that you received prompt and friendly service. Your support means a lot to us, and we’re here to help whenever you need assistance! - Crystal :-) "

"Hi there Mr Byrdsong, Thanks for taking the time to share your feedback. We are truly sorry to hear about your experience and take your concerns very seriously. Here at Crystal Robertson State Farm we respect all members of our community, especially our elderly. We strive to provide excellent service to everyone, and it's disheartening to hear that we may have fallen short in this instance. I am happy that I was able to provide additional insight during our follow up call today and hope that we are able to continue servicing your insurance needs. Please feel free to give us a call with any additional questions or concerns. ~ Crystal"

"Hello Mr. Byrdsong, Thank you for sharing your feedback. We are sorry to hear that we did not meet your expectations. We understand that you have left a few reviews for the same issue , and sincerely apologize for any inconvenience this may have caused. We are committed to providing high-quality service to all of our customers and it's concerning to hear that you felt otherwise. I want to thank you again for allowing me a follow-up call with you today and happy I was able to provide some additional insight. Please feel free to give us a call with any additional questions or concerns. ~ Crystal"

"Thank you, Jessica, for your kind words! We're so glad to hear that Emonie provided helpful and resourceful service. Her timeliness and dedication to exploring the best options for you reflect the care we strive to deliver to all our customers. We appreciate your trust in us! - Crystal Robertson State Farm Insurance Agent in Detroit"

"Thanks so much for the glowing review William! At Crystal Robertson StateFarm it's our goal to personalize your experience and maximize your coverage. Please feel free to give us a ring if we can answer anymore questions for you! -Crystal 🤗"

"Thank you, Unfiltered Inc.! 🎉 We're thrilled to hear that Cortez, and the team provided you with exceptional service. We're here to help with all your business and personal insurance needs—don't hesitate to reach out anytime! - Crystal Robertson State Farm Insurance Agent 🙌🏽🚗🏢"

"Thank you so much for the kind words! 🌟 We're thrilled to hear that we provided such a positive experience. We are always here to help with any questions or quotes you may need. Your recommendation means a lot to us! - Crystal Robertson State Farm Insurance Agent"