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State Farm® Insurance Agent Crystal Robertson

4.9 out of 5 average rating (66 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Kimberly calloway

May 22, 2023

5  out of  5 rating by Kimberly calloway
"Great service!!!!"

James Meyers

April 19, 2023

5  out of  5 rating by James Meyers
"We had to upgrade our insurance to Help the wonderful people from #thecongregationdetroit with their expansion next door. We called all over and settled here with this company these people. Diligent, kind and professional. They asked a ton of questions got us exactly what we needed. Forget internet BS INS quotes, that never allow you to talk to people! Instead call up and talk to real Detroit people and keep the money where it sustainable, with local Detroit Based people. Love and respect."

Gusto Seller

March 17, 2023

5  out of  5 rating by Gusto Seller
"Solve the complex problem."

natasha miller

March 9, 2023

5  out of  5 rating by natasha miller
"WONDERFUL EXPERIENCE with the ladies of this office. Provided a great understanding of policies and billing options !!!"

Linda White

February 15, 2023

5  out of  5 rating by Linda White
"i just love this State Farm Office, great customer service. Latease Rickard was a jewel to work with. I would highly recommend this State Farm Office if you are looking for a great insurance company."

Davian Tackett

February 2, 2023

5  out of  5 rating by Davian Tackett
"Great service, they do tend to be busy sometimes so when you go up there you find some of the best service"

Ebony Johnson

December 15, 2022

5  out of  5 rating by Ebony Johnson
"One of the best experience I had. Very professional I would recommend you to call Crystal today. 5⭐️"

Robin Hopson

November 29, 2022

5  out of  5 rating by Robin Hopson
"Lateese was Amazing to work with and helped me save over $300 for Home and Auto insurance! Crystal Robertson’s Team is AWESOME!!!"

Mfer BBQ

November 22, 2022

5  out of  5 rating by Mfer BBQ
"THE GOAT !!!"

Tony Twochains

November 3, 2022

5  out of  5 rating by Tony Twochains
"Great atmosphere with epic great customer service experience. I personally recommend this State Farm if you are looking for the best way to manage those Pennies 👍no question ."

KReal Adams

November 2, 2022

5  out of  5 rating by KReal Adams
"Wonderful Family Insurance Company with Great rates."

Sharnell Steward

September 7, 2022

5  out of  5 rating by Sharnell Steward
"Thank you Brandy for your help"

Aaron Waldron jr

August 22, 2022

5  out of  5 rating by Aaron Waldron jr
"I worked with Cortez at the agency. He was awesome. He answered all questions. He was patient and took his time to not only provide a good quote but great customer service. It’s so hard finding great customer service. That along made me want to continue the journey with the agency."

Brenda Williams

August 15, 2022

5  out of  5 rating by Brenda Williams
"Great service and attention to detail. I would recommend!"

Detroit Blk

August 13, 2022

5  out of  5 rating by Detroit Blk
"Absolutely excellent service, and very helpful. She helped me sort out a somewhat stressful insurance experience, and without her guidance I don't know where I would've ended up. Superior service!"

Kilakitu Abdul-Bashir

August 13, 2022

5  out of  5 rating by Kilakitu Abdul-Bashir
"Where do I begin. The initial call into State Farm I spoke with Brittney (immediately her professionalism had me) I was transferred to Crystal who has impeccable customer service skills and a vast knowledge base on the ins and outs of the insurance industry and these new Michigan laws. All that to say I personally recommend Crystal Robertson’s State Farm to everyone. Don’t cheat yourself out of a great experience going elsewhere."

sam johnson

July 14, 2022

5  out of  5 rating by sam johnson
"Crystal Robertson operates a very organized and proficient business. I would recommend others to her for their insurance needs."

Troy Bowden

June 7, 2022

4  out of  5 rating by Troy Bowden
"Hopefully we can continue, that's what is all about."

Tammara Callahan

June 4, 2022

1  out of  5 rating by Tammara Callahan
"Too much confusion about policies. Took a month to get a refund. Found another State Farm agent. I'm satisfied. Buyer beware."

mark play

June 4, 2022

5  out of  5 rating by mark play
"Great customer service"

Gerald Watson

April 25, 2022

5  out of  5 rating by Gerald Watson
"Crystal Robertson gives great customer service! She takes her time with you and you never feel rushed. She is also very knowledgeable on all aspects of insurance. I highly recommend her agency to handle any of your insurance needs."

Ashley Ross

April 13, 2022

5  out of  5 rating by Ashley Ross
"I had talked to Crystal’s location back in January and , at the time, I was out of state and didn’t need insurance. I’m now back home and it’s that time! I was connected with another State Farm location. The quote I received wasn’t too bad , but I knew I could find it a little less. I reached out to the young lady I was speaking too and she just left me high and dry. A bit frustrated, I had to take a step back. I started scrolling through my voicemails and realized I still had my message from Antonio! J called him, he was out on lunch but he called RIGHT BACK!!! I told him the last quote the young lady gave me…not only did he beat her price , I actually got more perks and added renters insurance ….he completely made my day and it’s funny how things work out 💪🏽 I’m glad the last representative “curved” me …..I’M VERY HAPPY !!! Oh and the customer service is outstanding and valued my time!!! They’re on their job ❤️❤️❤️"

Markita Johnson

March 8, 2022

5  out of  5 rating by Markita Johnson
"I highly recommend Crystal and Cortex for all your insurance needs!!!"

Leha Flowers

March 1, 2022

5  out of  5 rating by Leha Flowers
"Hello everyone I just want to say my experience with Crystal Robertson State Farm has been the most fulfilling inspirational motivational compassionate experience I could have ever had the staff there you can't get any better than that one particular that's my Jake he knows who he is and on top of it we have a missed Jake to a sister and brother duo you can't go wrong by choosing State Farm Crystal Robertson I love them all and I would be there spokesperson for any thing that they need that would benefit them because they deserve that and more they are just naturally warm and comforting as soon as you walk in the door thanks guys for give me a great experience that I will remember for the rest of my life love you guys"

Jessie Carroll

March 1, 2022

5  out of  5 rating by Jessie Carroll
"Very good worker's 👍"