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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


August 18, 2023

5  out of  5 rating by S C
"I was closing on a property in Detroit and was referred to Crystal Robertson's office. I spoke to Cortez Robertson and he was an absolute DREAM to work with. He was patient, knowledgeable and had personality. I already had a quote, he provided me with his quote and we went over them together and he took the time to explain everything to me, line by line. His customer service is IMPECCABLE and this was probably my top 2 best experiences EVER, of talking to an insurance agent. He's a great representation of this office and I would definitely recommend giving this office a call and at least getting a quote and to see how they may potentially service your insurance needs. Thank you so much Cortez for all of the time you spent with me :)"


August 7, 2023

5  out of  5 rating by DangoLand
"Chantel was incredible! She was kind, patient, and helped to make my process of getting housing insurance so simple. This place is great!!"

Willie James Harris III

July 27, 2023

5  out of  5 rating by Willie James Harris III
"Crystal and her team does an amazing job. Been with them for three years and I have no complaints. I'm happy being with State Farm . 💪💯"

Geneva Connors

July 22, 2023

5  out of  5 rating by Geneva Connors
"Great sales team , LaTease Rikard and support team, Chantel who answered my questions and ensured that I was educated during the process! It was not about the money but rather the focus was ensuring I understood my policy!"

Myka Mitchell

July 1, 2023

5  out of  5 rating by Myka Mitchell
"The staff are whimsical and wonderful. Everyone has a friend."

Kimberly calloway

May 22, 2023

5  out of  5 rating by Kimberly calloway
"Great service!!!!"

James Meyers

April 19, 2023

5  out of  5 rating by James Meyers
"We had to upgrade our insurance to Help the wonderful people from #thecongregationdetroit with their expansion next door. We called all over and settled here with this company these people. Diligent, kind and professional. They asked a ton of questions got us exactly what we needed. Forget internet BS INS quotes, that never allow you to talk to people! Instead call up and talk to real Detroit people and keep the money where it sustainable, with local Detroit Based people. Love and respect."

Gusto Seller

March 17, 2023

5  out of  5 rating by Gusto Seller
"Solve the complex problem."

natasha miller

March 9, 2023

5  out of  5 rating by natasha miller
"WONDERFUL EXPERIENCE with the ladies of this office. Provided a great understanding of policies and billing options !!!"

Linda White

February 15, 2023

5  out of  5 rating by Linda White
"i just love this State Farm Office, great customer service. Latease Rickard was a jewel to work with. I would highly recommend this State Farm Office if you are looking for a great insurance company."

Davian Tackett

February 2, 2023

5  out of  5 rating by Davian Tackett
"Great service, they do tend to be busy sometimes so when you go up there you find some of the best service"

Ebony Johnson

December 15, 2022

5  out of  5 rating by Ebony Johnson
"One of the best experience I had. Very professional I would recommend you to call Crystal today. 5⭐️"

Robin Hopson

November 29, 2022

5  out of  5 rating by Robin Hopson
"Lateese was Amazing to work with and helped me save over $300 for Home and Auto insurance! Crystal Robertson’s Team is AWESOME!!!"

Mfer BBQ

November 22, 2022

5  out of  5 rating by Mfer BBQ
"THE GOAT !!!"

Tony Twochains

November 3, 2022

5  out of  5 rating by Tony Twochains
"Great atmosphere with epic great customer service experience. I personally recommend this State Farm if you are looking for the best way to manage those Pennies 👍no question ."

KReal Adams

November 2, 2022

5  out of  5 rating by KReal Adams
"Wonderful Family Insurance Company with Great rates."

Sharnell Steward

September 7, 2022

5  out of  5 rating by Sharnell Steward
"Thank you Brandy for your help"

Aaron Waldron jr

August 22, 2022

5  out of  5 rating by Aaron Waldron jr
"I worked with Cortez at the agency. He was awesome. He answered all questions. He was patient and took his time to not only provide a good quote but great customer service. It’s so hard finding great customer service. That along made me want to continue the journey with the agency."

Brenda Williams

August 15, 2022

5  out of  5 rating by Brenda Williams
"Great service and attention to detail. I would recommend!"

Detroit Blk

August 13, 2022

5  out of  5 rating by Detroit Blk
"Absolutely excellent service, and very helpful. She helped me sort out a somewhat stressful insurance experience, and without her guidance I don't know where I would've ended up. Superior service!"

Kilakitu Abdul-Bashir

August 13, 2022

5  out of  5 rating by Kilakitu Abdul-Bashir
"Where do I begin. The initial call into State Farm I spoke with Brittney (immediately her professionalism had me) I was transferred to Crystal who has impeccable customer service skills and a vast knowledge base on the ins and outs of the insurance industry and these new Michigan laws. All that to say I personally recommend Crystal Robertson’s State Farm to everyone. Don’t cheat yourself out of a great experience going elsewhere."

sam johnson

July 14, 2022

5  out of  5 rating by sam johnson
"Crystal Robertson operates a very organized and proficient business. I would recommend others to her for their insurance needs."

Troy Bowden

June 7, 2022

4  out of  5 rating by Troy Bowden
"Hopefully we can continue, that's what is all about."

Tammara Callahan

June 4, 2022

1  out of  5 rating by Tammara Callahan
"Too much confusion about policies. Took a month to get a refund. Found another State Farm agent. I'm satisfied. Buyer beware."

mark play

June 4, 2022

5  out of  5 rating by mark play
"Great customer service"